FAQ

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How does LumiEyes™ work?

LumiEyes™ utilizes advanced micro-current technology and red light
therapy to rejuvenate the delicate eye area. Micro-current technology
stimulates deep muscles around the eyes, reducing fatigue and promoting
relaxation, while red light therapy enhances blood circulation and
collagen production, targeting under-eye bags and other common eye
concerns.

Is LumiEyes™ safe to use?

Absolutely. LumiEyes™ is designed with safety in mind. The micro-current
technology and red light therapy are non-invasive, pain-free, and have
been scientifically proven to be safe for use on the skin around the
eyes. Always follow the instructions for use provided with your device.

How often should I use LumiEyes™ for the best results?

For optimal results, we recommend using LumiEyes™ daily for at least 5
minutes. Consistent use will help achieve and maintain rejuvenation
effects, including reduced appearance of under-eye bags, puffiness, and
dark circles, as well as enhanced skin vitality.

Can I adjust the intensity of the treatment?

Yes, LumiEyes™ features three adjustable intensity levels—low, medium,
and high—allowing you to customize your treatment according to your
comfort and specific eye care needs. The device is equipped with a
simple one-button operation to easily switch between these settings.

How do I care for my LumiEyes™ device?

To ensure your LumiEyes™ device remains in optimal condition, clean it
with a soft, dry cloth after each use. Avoid using water or any cleaning
agents directly on the device. Store it in a cool, dry place away from
direct sunlight.

Can I use LumiEyes™ with my skincare products?

Yes, LumiEyes™ can be used in conjunction with your regular skincare
products. For best results, apply your eye cream or serum before using
the device to help enhance the absorption and efficacy of your skincare
products.

What is the current shipping time for LumiEyes™?

Due to high demand for LumiEyes™, our current wait time for shipping is
approximately 5-10 days. We are working diligently to fulfill all orders
as quickly as possible and appreciate your patience during this time.
Thank you for your understanding, and rest assured that we are doing
everything in our power to get your LumiEyes™ to you promptly.